The signal to hire
The most common pattern is this: a founder is making excellent operational decisions on instinct, has a clean accountant, and the brand is growing. Then a decision arrives that does not yield to instinct. A SEIS round needs an integrated three-year model. A retailer listing needs cash modelling. A second paid channel is underperforming and no one is sure whether to scale it, cut it, or fix the attribution first. At this point a fractional CFO stops being a nice-to-have and starts being the cheapest way to make the next ten decisions well.
The cost of being wrong on a single one of those decisions usually exceeds twelve months of CFO retainer. That is the unit economics of the hire.
What good scope looks like
- A monthly close review and founder-readable board pack
- Contribution margin maintained by channel and by SKU
- An integrated three-year model the founder can edit
- A 13-week rolling cash forecast
- An inventory financing strategy with the actual facilities modelled
- Quarterly review of the operating plan against actuals
- Direct involvement in any fundraise, debt, or exit conversation
What this is not: bookkeeping, VAT, year-end accounts, or transactional finance work. Those belong with a specialist ecommerce accountant.
What good cadence looks like
Two to six days a month, depending on phase. A baseline of one monthly close session, one decision-making session, and ad-hoc availability is roughly two days a month. During a fundraise or working capital crunch, weekly contact and a four-to-six-days-a-month cadence is the typical step up. The retainer should reflect the cadence, not the revenue.
Pricing in the UK D2C market
For a consumer-brand fractional CFO with the right specialist background, the market price in the UK is broadly:
The first 90 days
A good fractional CFO produces a complete contribution margin rebuild and a cash forecast in the first month, an integrated three-year model in the second, and a board-ready pack plus operating plan in the third. By day 90 the founder should have a sharper view of which channel funds which channel, which SKUs to scale, and which decision is up next. If by day 90 the output is only a tidier monthly pack, the hire was not the right one.
Questions to ask in the intro call
- Which consumer brands have you worked with at our revenue range? Can I speak to two of them?
- What stack do you typically work in, and what would you do with mine?
- What does month one produce, concretely?
- What is your notice period and your fee structure?
- What types of engagement do you refuse, and why?
- If we were to need a fundraise in six months, how would that change the engagement?
Red flags
- A multi-month lock-in
- A commission on capital raised
- No named consumer-brand references
- An unclear scope ("whatever you need") and an unclear price
- Subcontracting the work to junior staff